Privacy Policy
At Proactive Dental Clinic, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, contact us, submit an enquiry, or request an appointment.
By using our website or submitting your information through our website, you agree to the practices described in this Privacy Policy.
- Information We Collect
We may collect personal information that you voluntarily provide when you interact with our website or contact our clinic.
This may include:
- Name
- Phone number
- Email address
- Gender
- Preferred appointment date
- Information provided in your message or enquiry
- Information relating to your dental or oral health, when voluntarily provided for the purpose of consultation or treatment
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.
- How We Use Your Information
The information we collect may be used to:
- Respond to your enquiries and requests
- Schedule and manage appointments
- Contact you regarding your appointment or enquiry
- Understand your dental care requirements
- Provide appropriate dental consultation and treatment
- Improve our website, services, and patient experience
- Send relevant information or updates about our services, where applicable
- Maintain internal records and administrative processes
- Comply with applicable legal and regulatory requirements
We will use your information only for legitimate purposes related to our clinic operations, patient care, communication, and website services.
- Dental and Health Information
If you choose to share information about your dental condition, medical history, treatment requirements, or other health-related information through our website or during communication with the clinic, we will treat such information with appropriate confidentiality and use it primarily for providing and managing your dental care.
Please avoid submitting highly sensitive medical information through general website forms unless specifically requested by the clinic.
- How We Protect Your Information
We take reasonable administrative, technical, and organisational measures to protect the personal information we receive from unauthorised access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.
- Sharing of Information
Proactive Dental Clinic does not sell or rent your personal information.
We may share information where reasonably necessary for:
- Providing healthcare or dental services
- Managing appointments and patient communication
- Supporting website hosting, maintenance, analytics, or technical services
- Complying with legal or regulatory requirements
- Protecting the rights, safety, and security of the clinic, patients, or others
Where third-party service providers are involved in operating parts of our website or services, they may have access to information only to the extent necessary to perform their services.
- Cookies and Website Technologies
Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and enhance your browsing experience.
Cookies may help us understand how visitors use our website and which pages or features are most useful.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionalities.
- Third-Party Links
Our website may contain links to third-party websites, platforms, social media pages, maps, or other external services.
These third-party websites operate independently and may have their own privacy policies and terms. Proactive Dental Clinic is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any external website before providing your personal information.
- Appointment and Enquiry Information
When you submit an appointment request or enquiry through our website, the information you provide may be used by our clinic team to contact you and assist with your request.
Submitting an online appointment request does not necessarily mean that the appointment is confirmed. Our team may contact you to confirm the availability and appointment details.
- Communications
If you provide your phone number or email address, we may use it to contact you regarding your appointment, enquiry, treatment-related communication, or other information relevant to your interaction with Proactive Dental Clinic.
Where applicable, you may request to stop receiving non-essential promotional communications.
- Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate records, resolving disputes, and meeting legal or regulatory requirements.
The period for which information is retained may vary depending on the nature of the information and the purpose for which it was collected.
- Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian.
If information relating to a minor is submitted through our website, it should be provided by or with the involvement of the child’s parent or legal guardian where required.
- Your Rights
Subject to applicable laws and regulations, you may have the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is collected and used
To make a request or raise a concern regarding your personal information, please contact us using the details below.
- Changes to This Privacy Policy
Proactive Dental Clinic may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or privacy practices.
Any updates will be published on this page with the revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us:
Proactive Dental Clinic
Phone: +91 99499 91986
WhatsApp: +91 94976 42678
Email: dentalclinicproactive@gmail.com
